Shipping and returns

ZERO Shipping, Exchange and Return Costs

All shipments, exchanges and returns are TOTALLY FREE regardless of the amount of your purchase. 

 How to do it: 

  • You can make your exchange or return up to 15 days after receipt of your order. 
  • Just send us an email to pedidos@intromoda.com and we will respond with a code that you must include in the package you send us.
  • For your part, you will only have to provide us with an address and time slot for collection.
  • Garments must be in perfect condition, as previously received, and must be delivered to our carrier well protected in a package indicating the following address:

  Intro Moda y Complementos

  Aribau 229 Entlo. D

  08021 Barcelona

  • Once the garment is received, the full amount will be refunded using the same method as the purchase.

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